Accidental Damage Protection for Windows Tablets (5PS0K78459)

Prepare for Unforeseen Situations in Advance

What should you do if a drink accidentally spills on your device? Or if your tablet falls and the screen breaks? Typically, service centers deny warranty repairs in such cases. However, Lenovo offers a service tailored specifically for these situations. The Accidental Damage Protection service for Windows tablets (5PS0K78459) can save you between 28% and 80% of costs compared to the price of a full device repair or, even more so, buying a new one.

If an unfortunate accident occurs, engineers at Lenovo-authorized service centers will perform a full diagnosis of your tablet. They will not overlook hidden damages and, if necessary, will replace parts that could fail. And if your device cannot be repaired, it will be replaced with a new one at no extra cost.

Any tablet can sustain damage, especially when used actively, such as switching between multiple locations in a day or frequent business trips. Accidental Damage Protection for Windows tablets is a service designed to help mitigate the consequences of unforeseen events.

What Does This Service Package Cover?

The Accidental Damage Protection package covers a wide range of incidents that can affect the functionality of your laptop. Specifically, it includes liquid spills, which can cause serious internal damage. Additionally, the service protects against accidental drops that often result in physical damage to the case or internal components. Support is also provided in the event of power surges that could harm the device's electronics. Moreover, the package includes coverage for screen damage, one of the most vulnerable parts of a laptop. In this way, serious and unexpected issues with your device will be promptly addressed, thanks to this service package.

What Isn’t Covered by the Warranty?

While the service package provides extensive protection, there are some exclusions. The warranty does not cover device loss or theft, which requires separate insurance. Damage caused by operating the device in extreme conditions, beyond regular usage, is also excluded. Fire-related damage and cosmetic issues that do not affect functionality are not covered under the warranty. Data loss, which can occur for various reasons, is the user's responsibility, and damage to components during self-repair or accessory malfunctions is also not included in the warranty. This highlights the importance of careful usage and responsibility for data preservation.

The Accidental Damage Protection service from Lenovo is an additional offering designed to support your device at every stage of its operation.