2Y Accidental Damage Protection Add On (5PS0K76361)

Prepare for Unforeseen Situations in Advance

What happens if a drink suddenly spills on your keyboard? Or if your device falls and the display shatters? Usually, service centers refuse warranty repairs in such cases. However, Lenovo offers a service specifically for these situations. The Accidental Damage Protection service (5PS0K76361) for 2 years can help you save from 28% to 80% compared to the cost of a full device repair, and even more compared to buying a new one.

If an unfortunate accident occurs, engineers at authorized Lenovo service centers will perform a full diagnostic of the device. They won't overlook hidden damage and will replace components that might fail if necessary. If your system is beyond repair, it will be replaced with a new one free of charge.

Any laptop can suffer damage, especially with active use—for example, if you change locations several times a day or travel frequently on business trips. Accidental Damage Protection is a service that helps eliminate the consequences of unforeseen incidents.

What cases does this service package cover?

The "Accidental Damage Protection" service package covers a wide spectrum of incidents that can affect your laptop's functionality. Specifically, it includes liquid spills that can cause serious internal damage. Additionally, the service covers accidental drops, which often result in physical damage to the chassis or internal components. Support is also provided in case of failure due to power surges that can damage the device's electronics. Furthermore, the package covers screen damage, which is one of the most vulnerable parts of a laptop. Thus, serious and unexpected problems with your device will be promptly resolved thanks to this service package.

What is not covered by the warranty?

While the service package offers extensive protection, certain cases are not included in its coverage. The warranty does not cover the loss of equipment or theft, which requires separate insurance. Using the device in extreme conditions that go beyond normal operation is also not covered. Fire damage and cosmetic damage that does not affect functionality are excluded from warranty protection. Data loss, which can occur for various reasons, is the responsibility of the user, and damage to components during self-replacement or accessory malfunctions are also not covered. This underscores the importance of careful usage and personal responsibility for data preservation.

Accidental Damage Protection is an additional service from Lenovo that supports your device at any stage of its operation.