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Privacy

Lenovo Privacy Statement

(Updated March 3, 2017)

Your privacy is important to Lenovo. This Privacy Statement applies to websites owned by Lenovo and explains Lenovo’s information practices regarding these sites, including the types of information that are collected and tracked, how this information is used, to whom it is disclosed, and how it is protected. The Statement also describes your choices regarding the use, access, and correction of your personal data.

Lenovo reserves the right to modify this Privacy Statement at any time. If we make changes, we will provide access to previous versions upon request, so that you can see when and what modifications were made. If Lenovo makes material changes to this Privacy Statement, we will notify you by posting an announcement on this website or by sending an email to the address specified in your account prior to the changes taking effect. We encourage you to review this page periodically for the latest information on Lenovo’s Privacy Statement.

If you have an unresolved privacy concern related to Lenovo’s Privacy Statement that we have not satisfactorily addressed, you may contact our third-party dispute resolution provider (free of charge) at:

https://feedback-form.truste.com/watchdog/request

How Lenovo Collects Personal Data

You may visit Lenovo’s website without disclosing any personal information about yourself. However, there may be times when we require information from you.

For example, you may provide us with your name and email address to allow us to respond to your inquiries, process orders, or subscribe you to informational updates. You may also provide credit card details to purchase products, or submit employment-related data such as education and work experience when applying for a position at Lenovo. We inform you how your personal information will be used before you submit it. If you agree to our using this information for further contact beyond fulfilling your request, we will honor your decision.

If you provide us with personal information about someone else, such as a colleague, we will assume that you have obtained their consent. This information will only be used to fulfill your request or for the purpose for which it was provided.

If you subscribe to Lenovo’s marketing communications, we will use your name and email address to send such materials. You may opt out at any time by following the unsubscribe instructions included in our emails.


How Lenovo Uses and Discloses Personal Data

Lenovo may use personal data for the following purposes:

  • To fulfill your specific requests, such as processing an order, providing customer service, or responding to inquiries.

  • To support and enhance your use of Lenovo products and services.

  • To conduct marketing and promotional activities, if you have consented to receive such communications.

  • To personalize content and offers, improve site performance, and perform internal analytics.

  • To comply with applicable legal obligations, prevent fraud, and protect Lenovo’s rights and property.

Lenovo may share personal information with its subsidiaries, affiliates, and trusted business partners who act on Lenovo’s behalf for the purposes described above. All such entities are required to process information in accordance with Lenovo’s instructions and maintain appropriate confidentiality and security measures.

Lenovo does not sell or lease your personal data to third parties for their independent marketing purposes.

Business Processing

Lenovo may transfer personal information to countries where Lenovo or its subsidiaries, affiliates, or service providers operate. All such transfers are conducted in accordance with applicable privacy laws and Lenovo’s internal data protection standards.

Lenovo may also use or disclose personal data for the following legitimate business purposes:

  • Auditing, data analysis, and research to improve Lenovo products, services, and customer communications.

  • Investigating potential violations of Lenovo’s terms of use or applicable laws.

  • Protecting the rights, safety, and property of Lenovo, its users, or others.

  • Corporate transactions, such as mergers, acquisitions, or asset transfers, in which personal data may be transferred as part of business assets.

Use of Cookies and Other Technologies

Lenovo websites use cookies and similar technologies to ensure proper functionality, analyze user behavior, and deliver personalized content. Cookies may store information such as language preferences or session identifiers to improve your browsing experience.

You may control the use of cookies through your browser settings; however, disabling cookies may limit certain functionalities of Lenovo’s websites.

Lenovo may also use web beacons, pixel tags, and analytics tools (such as Google Analytics) to collect aggregate information about site usage, such as page visits and response times. These tools help us improve our websites and services.


Data Security and Protection

Lenovo is committed to protecting the security of your personal information. We use a variety of administrative, technical, and physical security measures to protect data against unauthorized access, use, disclosure, alteration, or destruction.

For example, Lenovo implements encryption technologies when transmitting sensitive data such as payment information. Access to personal data is restricted to authorized employees, contractors, and partners who need it to perform their job functions and who are bound by strict confidentiality obligations.

Despite Lenovo’s efforts, no security system is completely impenetrable. Therefore, while Lenovo strives to protect your personal data, we cannot guarantee its absolute security.

Data Retention

Lenovo will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Statement or as required by law.
When personal data is no longer required, Lenovo will securely delete, anonymize, or otherwise render it unusable for identification purposes.

User Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal data:

  • The right to access and obtain a copy of your personal data.

  • The right to request correction of inaccurate or incomplete information.

  • The right to request deletion (“right to be forgotten”) in cases permitted by law.

  • The right to restrict or object to certain types of data processing.

  • The right to withdraw consent where processing is based on consent.

  • The right to data portability, allowing you to obtain your data in a structured, commonly used format.

Requests regarding your personal data can be submitted to Lenovo using the contact information provided below. Lenovo will respond to all legitimate requests within a reasonable time and in accordance with applicable law.

International Data Transfers

Personal data collected by Lenovo may be stored and processed in any country where Lenovo or its service providers operate. Lenovo takes steps to ensure that information is processed according to this Privacy Statement and applicable data protection laws, including through the use of contractual safeguards such as Standard Contractual Clauses approved by the European Commission.

For residents of the European Economic Area (EEA), Lenovo ensures that transfers of personal data outside the EEA are subject to adequate protection measures in line with EU data protection requirements.